Organic Herb Logo
Flowers Banner

Wholesale Ordering: 100kg + Per Item

 

 

Ordering

 

When ordering over 100 Kg of individual product, we will quote on a bespoke basis. Please speak to the Sales Team for further details.

 

 

Placing An Order

 

You can contact us to place your order by telephone, fax, post or email. 

 

BY TELEPHONE

+ 44 (0) 1823 401205 Orders are taken between 9am - 5pm Monday to Thursday and 9am - 4pm on Fridays.

BY FAX

+ 44 (0) 1823 401001 24 hour fax order line

BY POST

The Organic Herb Trading Company, Milverton, Somerset TA4 1ND United Kingdom

BY E-MAIL

Order via: info@organicherbtrading.com


 

When placing an order please include the details below:

  • Units required i.e. number of kilos or litres
  • Product name
  • Part required i.e. root, leaf, flower, tincture
  • Standard or Priority despatch
  • Any special instructions regarding the order
  • Method of payment

 

Please note the following:

  • For processing requirements, i.e. special cuts and powders, a minimum of 15 working days is required for delivery
  • We are unable to accept additions to orders already placed

 

 

 

Prices And Payment

 

Payment by cheque or credit card is required before orders are despatched. For account customers, payment is due within 30 days of receipt of order. Discounts are available for volume purchases, please contact us for details.

 

Credit Card Charges

 

Please note credit card transactions will be charged at a rate of 2% of the total order (ex VAT). All debit cards payments are free of any charges.

 

International Orders

 

For international customers, please let us know your requirements and we can quote for shipping costs and provide phytosanitary certificates and all necessary export paperwork.

 


 

Delivery

 

Orders placed before 3pm will be received within 5 working days. Orders placed after 3pm are carried over to the next working day. Orders for urgent delivery, placed before 11am will be received within 2 working days.

 

Carriage Charges

 

UK Orders*

 

 Order Value  50.00 to 199.99

 Standard Delivery    7.00 + VAT

 

 Priority Delivery       11.00 + VAT

 

 

 Order Value  200.00

 Standard Delivery    Free

 

 Priority Delivery       4.00 + VAT


     


 

*Delivery to the Scottish Highlands, Isle of Man, Scilly Isles and Northern Ireland

 

 Order Value  50.00 plus         

 Standard Delivery   14.00 + VAT

 

 Priority Delivery      POA

 

 

 

International  Orders

 

For international customers, please let us know your requirements and we can quote for shipping costs and provide phytosanitary certificates and all necessary export paperwork.

 

 

Damaged Goods And Returns Policy

 

No claims are accepted unless the customer notifies the carriers at the time of delivery or contacts The Organic Herb Trading Company in writing/phone within three days of receipt of the goods. Please ensure you quote the batch number and invoice/order number and date of receipt.

Provided the products have been stored in optimum conditions, should you have any problems with quality such as infestation or mould, we will at our discretion refund the cost or exchange goods up to three months from date of delivery.

Please contact us for all returns and we will arrange collection from you.