At the Organic Herb Trading Company we take pride in the products we sell and are committed to continuously improve our practices, procedures and systems to ensure that the highest quality herbal ingredients are sourced and handled with care before being passed onto our customers.
To demonstrate our commitment to quality and product safety we are inspected annually by an accredited 3rd party against the BRC Global Food Standard, the Soil Association and NOP standards. This ensures that we have an independent review of our Quality Management System, HACCP and associated procedures. And we are proud to say that we have successfully maintained a Grade A conformance against the BRC Global Food Standard since 2007.
As part of our quality procedures we regularly review customer feedback and welcome any comments that our customers have about our products or service. We use the feedback we have to improve our operating standards and quality controls and should there ever be an issue we aim to resolve it quickly and efficiently.
Our latest Quality Policy is available below as a PDF download
Our latest HACCP Plan is available below as a PDF download