Quality Management System
Our suppliers are risk assessed and their performance monitored to ensure that goods supplied are fully traceable and that they comply with our policies and the relevant legislation. We maintain close relationships with our suppliers and work in partnership with them to ensure that goods received are of the quality expected by our customers.
We review non-conformances on a regular basis and implement preventative actions to avoid any recurrences.
At The Organic Herb Trading Company we are committed to training and the development of our employees, so that the quality of products and customer service are maintained to the highest possible level.
Our most recent British Retail Consortium (BRC) certificate is available below as a PDF download.